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Order & Payment Guide

Order Confirmation & Lead Time

All orders are subject to confirmation from our customer service personnel before you commit a payment, as our stock movement are dynamic on a day-to-day basis. Upon receipt of payment, we will be in touch with you within 24 hours (excluding day of order) to confirm the delivery date.

In the rare case that the items you have ordered are out of stock, we will offer to keep your order on back order (if the item is not discontinued), which generally will take around 45-60 days.

Payment

For your convenience, various payment methods are available to deal with us:

1. Local Maybank Bank Transfer / Online Maybank2u Transfer
2. Paypal
3. Credit Card via Paypal

Online Banking Transfer

If you have chosen to make payment via Local Bank Transfer / Online Banking Transfer, your order confirmation email will indicate the bank details for the payment. Kindly indicate your order number in the remarks field when making the transfer. If this is not available, please drop us an email with your transaction reference number.

When making transfers within the same bank (Eg POSB to POSB), transfers are immediate. However, interbank transfers may typically take 2 business days for the transfer to be effected.

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